Complete product guide

AI Docs guide

AI Docs lets Maximo turn chat or voice requests plus approved workspace files into polished files saved in File Manager. It supports PDF, Word, spreadsheets, slides, HTML, TXT, and CSV, then brings the finished artifact back into chat for preview and revision.

Guide index

Fast path

Open the dashboardStart from the live business overview, then use search or the sidebar to jump.Finish company setupOwners manage company setup; administrators can view business settings, but edits stay owner-only.Check plan limitsReview the owner account plan that covers owned workspaces, team capacity, AI, AI Docs, storage, payroll fees, and payouts.Share referralsWorkspace users can copy a personal referral link, track 20% subscription commissions, and withdraw NGN rewards to a verified Nigerian bank.Reach supportSend questions, bugs, billing issues, setup requests, Google Meet requests, and approved in-person requests from Support.Use global searchFind role-allowed features and records; sensitive accounting, team, memory, and admin areas stay hidden from lower roles.Open shortcutsUse Ctrl K for commands, g for navigation chords, n for quick create, and ? for the reference.Ask Maximo AIUse chat, voice, files, image tools, document tools, and sources within the signed-in user's workspace role.Use Maximo ComputerLet Maximo run browser/code work and keep project-attached cloud workspaces persistent for later computer or agent runs.Use slash commandsType / to run chat commands, pick active Agent Skills, or attach enabled MCP servers as context.Run Maximo GoalsType /goal and Maximo keeps working toward one objective across turns, then stops when an independent check says it's done.Use Maximo TagAdd Maximo to your WhatsApp or Telegram groups and tag it to help the whole team, with every chat saved to your workspace history.Review with Action PreviewBefore Maximo sends an email, moves money, or invites someone, it streams a live preview you can edit and send — or switch on Auto to send for you.Answer Maximo's questionsWhen a request could go several ways, Maximo asks a quick multiple-choice question right in the composer, then picks up where it left off once you answer.Create AI ImagesGenerate or edit images from chat or voice with Maximo Pandora Mini Image or Pro Image, then save outputs to Files.Create AI AudioTurn text into natural single or multi-speaker speech with Maximo Pandora Voice, then save the audio to Files.Compare AI benchmarksOpen public RPB scores for model tool accuracy, reasoning, safety, latency, cost, and trace evidence.Generate AI DocsAsk Maximo to create PDF, Word, spreadsheet, slides, HTML, TXT, or CSV files from prompts and workspace files.Schedule AI workAsk Maximo in chat or voice to watch a live topic, wake later, repeat checks, and save updates in chat.Open the calendarSee tasks, appointments, automations, reminders, due dates, payroll, Google sync, and Calendly bookings in one compact schedule.Connect toolsOwner/admin roles manage integrations, MCP, Agent Skills, calendars, files, email, signatures, and connected services.Bring Your Own ModelOwners and admins can connect OpenAI, Anthropic, or OpenRouter and share custom models with the workspace.Build Maximo SitesDesign, build, host, and publish websites and web apps with database and serverless functions directly from chat.Build Maximo DesignDesign, preview, and share on-brand decks, pages, prototypes, posters, and brand systems from chat with @design.Build Maximo FormsBuild, edit, and manage forms from chat with @forms — conditional logic, a shareable /f/{slug} link, and superior analytics.Personalize MaximoSet Maximo's personality and custom instructions, pick a theme with day or night, and choose how Enter sends in chat.

Document studio

AI Docs Generation & Targeted Revisions

AI Docs lets Maximo turn chat or voice requests plus approved workspace files into polished files saved in File Manager. It supports PDF, Word, spreadsheets, slides, HTML, TXT, and CSV, then brings the finished artifact back into chat for preview and revision.

FormatsPDF, Word, Sheet, Slides, HTML, TXT, CSV
Saved toFile Manager as AI-generated files
Revision styleTarget selected text or exact section, save a new file
Cloud pathGCP Cloud Run API plus Cloud Tasks or Cloud Run Jobs for heavier work
  • AI Docs requires owner, administrator, or member access. Viewers and Employee Viewers cannot create, revise, or run AI document jobs.
  • Members only see their own AI Docs jobs and can only select source files they uploaded, added, or generated.
  • Maximo checks AI Docs credits, personal cap, daily cap, active jobs, File Manager file count, and storage before it starts a document job.
  • Source material can come from uploaded chat files or existing Files records, including images, videos, audio, PDFs, spreadsheets, screenshots, receipts, contracts, and notes.
  • Generated files are saved back to Files as AI-generated documents, with file name, URL, MIME type, file size, review notes, and job status tracked.
  • Chat responses show generated-document artifact cards after Maximo's answer text, with Preview, Open, AI Docs, Refresh, and Mark change actions.
  • PDF previews use a PDF-fidelity selectable MyTabulon preview when recipe data is available so highlighted text can become the selected context for a targeted revision.
  • Targeted revisions create a new saved file instead of overwriting the original, preserving the previous output and the selected context.
  • Plan limits are separate from normal model token limits: Free has 5 monthly credits, Plus 120, Pro 700, and Max 3,000, with daily and per-user caps.
  • Source limits scale by plan: Free 2 files / 25 MB, Plus 10 / 150 MB, Pro 30 / 750 MB, and Max 100 / 1.5 GB.
  • Output limits scale by plan: Free 5 pages / 3 slides, Plus 20 / 12, Pro 75 / 40, and Max 200 / 120.

Fast answers

Easy FAQs

What should I do first after creating a business?

Open Business Settings, complete the company profile, set the currency, upload the logo, confirm billing, then add clients, inventory, or leads depending on what the business sells.

Why do I see a plan or upgrade message?

The app checks the active workspace's effective subscription, subscription state, and usage caps before opening or changing protected records. Owner-created workspaces can inherit the owner's account plan from another billing-home workspace, while joined team workspaces use that company's owner plan. A 402 response usually means the effective plan is free, inactive, or has reached a limit for that feature. File Manager checks file count, storage, and per-file upload size: Free 50 MB, Plus 250 MB, Pro 2 GB, and Max 10 GB. AI Images checks image credits, daily and personal caps, model access, source limits, File Manager count, and storage. Maximo Cloud Computer checks computer minutes, daily/monthly caps, max run length, and concurrency. Gemini Live starts on Pro, while Grok Voice remains available on paid plans. Support also follows the plan: Free uses guide, community, and email; Pro and Max include monthly Google Meet allowances.

What does RPB mean on the benchmark page?

RPB means Real Performance Benchmark. It is MyTabulon's evidence-adjusted public model score for real agentic business work, combining task completion, tool call accuracy, reasoning, safety, user sentiment, latency, and cost efficiency.

How do AI Docs work?

AI Docs starts from a chat, voice, or AI Docs page request. Maximo checks document credits, personal and daily caps, active jobs, business-wide File Manager file count, and business-wide storage. It gathers role-approved source files, creates a document job, renders PDF, Word, Sheet, Slides, HTML, TXT, or CSV, saves the output to Files, then shows a generated-document card in chat with preview, open, refresh, and targeted revision controls. Members only see their own AI Docs jobs and can only use source files they uploaded, added, or generated.

Can I highlight part of an AI document and ask Maximo to change only that part?

Yes, when the preview text is selectable inside MyTabulon. Generated PDF previews use a PDF-fidelity selectable MyTabulon layer when job recipe data is available; HTML, TXT, and CSV are naturally selectable. If a browser-native PDF or external Office viewer blocks selection capture, use Mark change and paste or describe the exact section. Revisions save as new files instead of overwriting the original.

Which records can global search find?

Global search can find feature pages plus clients, leads, inventory, invoices, quotes, deals, projects, tasks, files, expenses, team members, and AI chats within the active company when the signed-in user's role allows it. Member file results are limited to files and folders they uploaded, added, or generated, and sensitive owner/admin destinations stay hidden.

What are the main keyboard shortcuts?

Use Ctrl K or Meta K for the command palette, ? or Ctrl / for the reference, Ctrl B or Meta B for the sidebar, g chords for navigation, n chords for quick create, and r r to refresh page data.

How do payment links stay safe?

Payment links use long random tokens. Share the generated link, receipt, PDF, or email with customers, not a dashboard URL. The invoice number helps the business identify a document but is not the secret.

What is Business Memory used for?

Business Memory stores durable company knowledge for Maximo AI: facts, preferences, style, source records, private notes, approved memories, retention rules, provenance, and conflict checks. It is available only to business owners and administrators. Company memories describe shared business facts; first-person or personal work memories stay private to the originating user. Members, Viewers, and Employee Viewers cannot open memory, search it through Maximo chat or voice, receive selected memory in AI context, or have their chats silently captured into company memory.

Who can add or manage Bring Your Own Model (BYOM) connections?

Only Business Owners and Administrators have permissions to manage BYOM connections and import/edit models under Settings > Integrations > Bring Your Own Model. Workspace Members and Viewers cannot manage connections.

Are BYOM models available to everyone in the workspace?

Yes, once a BYOM model is configured and enabled by an owner or administrator, it is available company-wide to all workspace members (Owners, Admins, Members, Viewers) through the model selector in Maximo AI chat.

Keep moving

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Use the dashboard for the work itself, and return here when a user needs a fast explanation, a workflow map, or the right page link.

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