Complete product guide

Team & Access guide

The Team Board manages people who can operate inside the business workspace. Roles control who can administer the company, manage records, and invite others.

Guide index

Fast path

Open the dashboardStart from the live business overview, then use search or the sidebar to jump.Finish company setupOwners manage company setup; administrators can view business settings, but edits stay owner-only.Check plan limitsReview the owner account plan that covers owned workspaces, team capacity, AI, AI Docs, storage, payroll fees, and payouts.Share referralsWorkspace users can copy a personal referral link, track 20% subscription commissions, and withdraw NGN rewards to a verified Nigerian bank.Reach supportSend questions, bugs, billing issues, setup requests, Google Meet requests, and approved in-person requests from Support.Use global searchFind role-allowed features and records; sensitive accounting, team, memory, and admin areas stay hidden from lower roles.Open shortcutsUse Ctrl K for commands, g for navigation chords, n for quick create, and ? for the reference.Ask Maximo AIUse chat, voice, files, image tools, document tools, and sources within the signed-in user's workspace role.Use Maximo ComputerLet Maximo run browser/code work and keep project-attached cloud workspaces persistent for later computer or agent runs.Use slash commandsType / to run chat commands, pick active Agent Skills, or attach enabled MCP servers as context.Run Maximo GoalsType /goal and Maximo keeps working toward one objective across turns, then stops when an independent check says it's done.Use Maximo TagAdd Maximo to your WhatsApp or Telegram groups and tag it to help the whole team, with every chat saved to your workspace history.Review with Action PreviewBefore Maximo sends an email, moves money, or invites someone, it streams a live preview you can edit and send — or switch on Auto to send for you.Answer Maximo's questionsWhen a request could go several ways, Maximo asks a quick multiple-choice question right in the composer, then picks up where it left off once you answer.Create AI ImagesGenerate or edit images from chat or voice with Maximo Pandora Mini Image or Pro Image, then save outputs to Files.Create AI AudioTurn text into natural single or multi-speaker speech with Maximo Pandora Voice, then save the audio to Files.Compare AI benchmarksOpen public RPB scores for model tool accuracy, reasoning, safety, latency, cost, and trace evidence.Generate AI DocsAsk Maximo to create PDF, Word, spreadsheet, slides, HTML, TXT, or CSV files from prompts and workspace files.Schedule AI workAsk Maximo in chat or voice to watch a live topic, wake later, repeat checks, and save updates in chat.Open the calendarSee tasks, appointments, automations, reminders, due dates, payroll, Google sync, and Calendly bookings in one compact schedule.Connect toolsOwner/admin roles manage integrations, MCP, Agent Skills, calendars, files, email, signatures, and connected services.Bring Your Own ModelOwners and admins can connect OpenAI, Anthropic, or OpenRouter and share custom models with the workspace.Build Maximo SitesDesign, build, host, and publish websites and web apps with database and serverless functions directly from chat.Build Maximo DesignDesign, preview, and share on-brand decks, pages, prototypes, posters, and brand systems from chat with @design.Build Maximo FormsBuild, edit, and manage forms from chat with @forms — conditional logic, a shareable /f/{slug} link, and superior analytics.Personalize MaximoSet Maximo's personality and custom instructions, pick a theme with day or night, and choose how Enter sends in chat.

Permissions

Team Board & Role Access

The Team Board manages people who can operate inside the business workspace. Roles control who can administer the company, manage records, and invite others.

  • Invite team members by email and track pending invitations.
  • Assign workspace roles as Owner, Administrator, Member, or Viewer according to the access model.
  • Owner is above Administrator and remains required for business settings edits and ownership-level controls.
  • Administrators manage sensitive workspace areas and team access, but they do not edit business settings unless they are also the owner.
  • Members do day-to-day work without Business Memory, accounting, payroll, analytics, automations, company-wide AI action history, integrations, imports, team management, employee management, or business settings access, while chat action history still shows their own permitted Maximo AI actions.
  • Viewers are read-only for allowed workspace areas and do not get create, edit, delete, send, approve, export, connect, sync, run, refund, credit, AI Images, or AI Docs access.
  • Edit job titles, change roles, resend invites, and remove members from the Team Board.
  • Team capacity follows plan limits: Free has owner-only access, Plus has 2 members, Pro has 10, and Max has 50.
  • Team invite acceptance happens through the public Accept Invite flow, then the user joins the company workspace.
  • Employee Viewer accounts remain restricted until promoted by an administrator.

Fast answers

Easy FAQs

What should I do first after creating a business?

Open Business Settings, complete the company profile, set the currency, upload the logo, confirm billing, then add clients, inventory, or leads depending on what the business sells.

Why do I see a plan or upgrade message?

The app checks the active workspace's effective subscription, subscription state, and usage caps before opening or changing protected records. Owner-created workspaces can inherit the owner's account plan from another billing-home workspace, while joined team workspaces use that company's owner plan. A 402 response usually means the effective plan is free, inactive, or has reached a limit for that feature. File Manager checks file count, storage, and per-file upload size: Free 50 MB, Plus 250 MB, Pro 2 GB, and Max 10 GB. AI Images checks image credits, daily and personal caps, model access, source limits, File Manager count, and storage. Maximo Cloud Computer checks computer minutes, daily/monthly caps, max run length, and concurrency. Gemini Live starts on Pro, while Grok Voice remains available on paid plans. Support also follows the plan: Free uses guide, community, and email; Pro and Max include monthly Google Meet allowances.

What does RPB mean on the benchmark page?

RPB means Real Performance Benchmark. It is MyTabulon's evidence-adjusted public model score for real agentic business work, combining task completion, tool call accuracy, reasoning, safety, user sentiment, latency, and cost efficiency.

Which records can global search find?

Global search can find feature pages plus clients, leads, inventory, invoices, quotes, deals, projects, tasks, files, expenses, team members, and AI chats within the active company when the signed-in user's role allows it. Member file results are limited to files and folders they uploaded, added, or generated, and sensitive owner/admin destinations stay hidden.

What are the main keyboard shortcuts?

Use Ctrl K or Meta K for the command palette, ? or Ctrl / for the reference, Ctrl B or Meta B for the sidebar, g chords for navigation, n chords for quick create, and r r to refresh page data.

How do payment links stay safe?

Payment links use long random tokens. Share the generated link, receipt, PDF, or email with customers, not a dashboard URL. The invoice number helps the business identify a document but is not the secret.

Who can access sensitive business areas?

Owners can edit business settings and handle owner-level controls. Administrators can manage sensitive workspace areas such as Business Memory, company-wide AI Actions, AI Automations, Analytics, Accounting, Payroll, Imports, Team, Employees, Integrations, MCP, and Agent Skills, but business settings edits remain owner-only. Members can work in day-to-day modules but cannot access sensitive company memory or admin areas; File Manager and AI Docs are scoped to files, source files, and jobs they uploaded, added, or generated, usage counters remain business-wide, and chat action history is scoped to their own permitted Maximo AI actions. Viewers are read-only for allowed pages. Employee Viewers only get assigned tasks, calendar, support, profile, security, and notifications.

What is Business Memory used for?

Business Memory stores durable company knowledge for Maximo AI: facts, preferences, style, source records, private notes, approved memories, retention rules, provenance, and conflict checks. It is available only to business owners and administrators. Company memories describe shared business facts; first-person or personal work memories stay private to the originating user. Members, Viewers, and Employee Viewers cannot open memory, search it through Maximo chat or voice, receive selected memory in AI context, or have their chats silently captured into company memory.

Can Members access company memory through Maximo chat or voice?

No. Member roles are blocked from Business Memory at every layer: frontend page access, memory APIs, selected memory prompt context, Maximo memory tools, live voice tool calls, global search, and background memory capture. Member chat and voice context is also scoped to that user's own or assigned work, and chat sessions are user-owned, so Maximo must not describe another teammate's leads, files, AI Docs jobs, prior chats, or private memories as the current user's activity.

Can employees access the whole dashboard?

Not by default. Employee Viewer accounts can access assigned tasks, calendar, support, profile settings, security, and personal notifications until an administrator promotes them. Promotion can make them a Member, Administrator, or another allowed team role, but sensitive company areas still depend on the final role.

Who can add or manage Bring Your Own Model (BYOM) connections?

Only Business Owners and Administrators have permissions to manage BYOM connections and import/edit models under Settings > Integrations > Bring Your Own Model. Workspace Members and Viewers cannot manage connections.

Are BYOM models available to everyone in the workspace?

Yes, once a BYOM model is configured and enabled by an owner or administrator, it is available company-wide to all workspace members (Owners, Admins, Members, Viewers) through the model selector in Maximo AI chat.

Keep moving

Go back to the workspace with context.

Use the dashboard for the work itself, and return here when a user needs a fast explanation, a workflow map, or the right page link.

Open Dashboard