Complete product guide

Plans & Billing guide

Plans define the amount of business an owner account can run. One owner subscription covers the owner's created workspaces up to the plan workspace limit, while joined team-member workspaces use the plan of the company they joined.

Guide index

Fast path

Open the dashboardStart from the live business overview, then use search or the sidebar to jump.Finish company setupOwners manage company setup; administrators can view business settings, but edits stay owner-only.Check plan limitsReview the owner account plan that covers owned workspaces, team capacity, AI, AI Docs, storage, payroll fees, and payouts.Share referralsWorkspace users can copy a personal referral link, track 20% subscription commissions, and withdraw NGN rewards to a verified Nigerian bank.Reach supportSend questions, bugs, billing issues, setup requests, Google Meet requests, and approved in-person requests from Support.Use global searchFind role-allowed features and records; sensitive accounting, team, memory, and admin areas stay hidden from lower roles.Open shortcutsUse Ctrl K for commands, g for navigation chords, n for quick create, and ? for the reference.Ask Maximo AIUse chat, voice, files, image tools, document tools, and sources within the signed-in user's workspace role.Use Maximo ComputerLet Maximo run browser/code work and keep project-attached cloud workspaces persistent for later computer or agent runs.Use slash commandsType / to run chat commands, pick active Agent Skills, or attach enabled MCP servers as context.Run Maximo GoalsType /goal and Maximo keeps working toward one objective across turns, then stops when an independent check says it's done.Use Maximo TagAdd Maximo to your WhatsApp or Telegram groups and tag it to help the whole team, with every chat saved to your workspace history.Review with Action PreviewBefore Maximo sends an email, moves money, or invites someone, it streams a live preview you can edit and send — or switch on Auto to send for you.Answer Maximo's questionsWhen a request could go several ways, Maximo asks a quick multiple-choice question right in the composer, then picks up where it left off once you answer.Create AI ImagesGenerate or edit images from chat or voice with Maximo Pandora Mini Image or Pro Image, then save outputs to Files.Create AI AudioTurn text into natural single or multi-speaker speech with Maximo Pandora Voice, then save the audio to Files.Compare AI benchmarksOpen public RPB scores for model tool accuracy, reasoning, safety, latency, cost, and trace evidence.Generate AI DocsAsk Maximo to create PDF, Word, spreadsheet, slides, HTML, TXT, or CSV files from prompts and workspace files.Schedule AI workAsk Maximo in chat or voice to watch a live topic, wake later, repeat checks, and save updates in chat.Open the calendarSee tasks, appointments, automations, reminders, due dates, payroll, Google sync, and Calendly bookings in one compact schedule.Connect toolsOwner/admin roles manage integrations, MCP, Agent Skills, calendars, files, email, signatures, and connected services.Bring Your Own ModelOwners and admins can connect OpenAI, Anthropic, or OpenRouter and share custom models with the workspace.Build Maximo SitesDesign, build, host, and publish websites and web apps with database and serverless functions directly from chat.Build Maximo DesignDesign, preview, and share on-brand decks, pages, prototypes, posters, and brand systems from chat with @design.Build Maximo FormsBuild, edit, and manage forms from chat with @forms — conditional logic, a shareable /f/{slug} link, and superior analytics.Personalize MaximoSet Maximo's personality and custom instructions, pick a theme with day or night, and choose how Enter sends in chat.

Access and limits

Plans, Billing & Workspace Access

Plans define the amount of business an owner account can run. One owner subscription covers the owner's created workspaces up to the plan workspace limit, while joined team-member workspaces use the plan of the company they joined.

Free / Plus1 owner workspace
Pro3 owner workspaces
Max10 owner workspaces
Joined workspaceUses that company's owner plan
CoverageSubscription details shows the billing home
  • Free includes one owner workspace, 1 GB storage, basic CRM, invoices, inventory, accounting, projects, tasks, and text-only Maximo AI with DeepSeek models.
  • Free does not include AI image generation, image editing, or AI audio / text-to-speech.
  • Plus keeps one owner workspace and adds 10 GB storage, two team members, recurring invoice rules, stronger business capacity, attachments, shared Grok Voice minutes, 30 shared AI Image credits monthly for Mini Image up to 1K, and 60 shared AI Audio credits monthly for Voice Flash text-to-speech.
  • Pro covers up to three owner workspaces under the same owner subscription, plus ten team members, 100 GB storage, approvals, exports, higher recurring rules, 960 shared Grok Voice minutes, 300 shared Gemini Live minutes monthly, 250 shared AI Image credits monthly for Mini and Pro Image up to 2K, and 400 shared AI Audio credits monthly for Voice Flash and Pro text-to-speech.
  • Max covers up to ten owner workspaces under the same owner subscription, plus fifty team members, 1 TB storage, high-volume limits, 3,600 shared Grok Voice minutes, 1,200 shared Gemini Live minutes monthly, 1,000 shared AI Image credits monthly for Mini and Pro Image up to 4K, and 1,200 shared AI Audio credits monthly for Voice Flash and Pro text-to-speech.
  • File Manager upload limits are plan-based: Free 50 MB, Plus 250 MB, Pro 2 GB, and Max 10 GB per file.
  • A workspace you own can show as covered by another owned workspace's billing home. Plan-gated features still use the inherited owner account plan.
  • A workspace you join as an employee, member, administrator, or viewer uses that company's owner account plan, not your personal owner subscription from another workspace.
  • AI Image limits are separate from text tokens and AI Docs credits: Plus allows 15 personal monthly credits, 3 daily credits, 2 outputs per request, 2 source images, and 25 MB sources; Pro allows 75, 15, 4, 4, and 50 MB; Max allows 250, 50, 8, 8, and 100 MB.
  • AI Audio (text-to-speech) has its own shared credits, separate from images, text tokens, and AI Docs: Plus gets 60 monthly business credits, 30 personal monthly, 6 daily, 5,000 characters per request, and Voice Flash with up to 2 speakers; Pro gets 400, 120, 25, 15,000, and adds Voice Pro; Max gets 1,200, 320, 60, 30,000, and Voice Flash + Pro. 1 credit is about 1,000 characters (~1 minute); Voice Pro costs 2x credits.
  • AI Docs is available on every plan with separate document credits: Free 5 monthly, Plus 120, Pro 700, and Max 3,000; each plan also has daily, personal, source-file, media, page, slide, and concurrent-job caps.
  • Gemini Live starts on Pro with voice, camera/video input, and attachment context; Pro users get 10 minutes per 5 hours, 20 daily, and 60 weekly per user, while Max users get 30, 60, and 180.
  • Maximo Cloud Computer starts on Plus. Free gets project folders only; Plus gets 60 computer minutes monthly, Pro gets 600, and Max gets 3,000. External Hermes/OpenClaw-style agent profiles use a smaller agent pool.
  • Monthly and six-month billing are available, with checkout, renewal, upgrade preview, cancellation, and manage links handled through Plan & Billing or Subscription details. Inherited workspaces route those actions to the billing home subscription.
  • A 402 response usually means a plan, paid tier, or specific plan cap is blocking the action.

Fast answers

Easy FAQs

What should I do first after creating a business?

Open Business Settings, complete the company profile, set the currency, upload the logo, confirm billing, then add clients, inventory, or leads depending on what the business sells.

Why do I see a plan or upgrade message?

The app checks the active workspace's effective subscription, subscription state, and usage caps before opening or changing protected records. Owner-created workspaces can inherit the owner's account plan from another billing-home workspace, while joined team workspaces use that company's owner plan. A 402 response usually means the effective plan is free, inactive, or has reached a limit for that feature. File Manager checks file count, storage, and per-file upload size: Free 50 MB, Plus 250 MB, Pro 2 GB, and Max 10 GB. AI Images checks image credits, daily and personal caps, model access, source limits, File Manager count, and storage. Maximo Cloud Computer checks computer minutes, daily/monthly caps, max run length, and concurrency. Gemini Live starts on Pro, while Grok Voice remains available on paid plans. Support also follows the plan: Free uses guide, community, and email; Pro and Max include monthly Google Meet allowances.

Which support options does each plan get?

Free gets the guide, community guidelines, and email support only. Plus gets standard email and ticket support. Pro gets priority support plus 1 included 30-minute Google Meet call per month. Max gets priority onboarding plus 4 included 30-minute Google Meet calls per month. Paid extra Google Meet calls and in-person support requests are currently available only for Nigerian businesses based on the Business Settings country. In-person support is never instant booking; it is reviewed, quoted, approved, and scheduled by the owner team.

Which plans include Gemini Live?

Gemini Live is included on Pro and Max as a separate realtime pool from Grok Voice. Pro includes 300 shared Gemini Live minutes monthly with 10 minutes per 5 hours, 20 daily, and 60 weekly per user. Max includes 1,200 shared minutes monthly with 30 minutes per 5 hours, 60 daily, and 180 weekly per user. Gemini Live supports voice, camera/video, and attachment context from Maximo chat.

Which plans include Maximo Cloud Computer and external agents?

Free includes project folders but no computer minutes. Plus includes 15 minutes per run, 20 daily, 60 monthly, and 1 concurrent run. Pro includes 45 minutes per run, 120 daily, 600 monthly, and 2 concurrent runs. Max includes 60 minutes per run, 600 daily, 3,000 monthly, and 4 concurrent runs. External Hermes/OpenClaw-style agent profiles use a smaller pool: Plus 30 monthly, Pro 300, and Max 1,500.

Do computer runs also count against AI model usage?

Yes. Computer minutes measure runtime for browser, code, file, and agent execution. The Maximo chat model still uses normal AI input/output tokens when it plans, calls the tool, and summarizes the result. If a connected Codex, Syntax, Hermes, or OpenClaw profile uses MyTabulon-managed model providers, those model calls should also count to AI usage. User-owned external API keys may be billed by that provider while MyTabulon still meters runtime.

How do AI Images work?

AI Images starts from a chat or voice request. Maximo first checks image credits, personal and daily caps, model access, output count, source-image count, source MB, File Manager count, and storage. It then generates a new image or edits the selected source image, saves each output to Files, and returns compact image cards in chat with preview, open, Files, and edit-this actions.

How do I share or export a Maximo Design?

To share, ask Maximo to publish the design (design_publish) and it returns a public /d/{slug} link; use design_unpublish to take it offline while keeping the files. To download, use the design workspace panel to export PNG, PDF, PPTX, MP4, or ZIP. Exports count against your plan's monthly render budget, and design video (MP4) is metered in seconds and starts on Plus.

Which plans include Maximo Design and video exports?

Every plan includes Maximo Design. Free gets 2 design projects, 30 AI generations, and 50 exports monthly, but no design video (MP4). Plus gets 15 projects, 400 generations, 750 exports, and 2 minutes of video monthly. Pro gets 50 projects, 2,000 generations, 4,000 exports, and 10 minutes of video monthly. Max gets 200 projects, 8,000 generations, 15,000 exports, and 40 minutes of video monthly. The visual canvas is available on every plan; custom design systems are capped at 1 on Free, 5 on Plus, 20 on Pro, and 100 on Max.

Which plans include AI image generation and editing?

Free does not include AI image generation or editing. Plus includes Maximo Pandora 3.5 Mini Image with 30 shared business credits monthly, 15 personal monthly credits, 3 daily credits, 2 outputs per request, 2 source images, 25 MB sources, and 1K max resolution. Pro adds Maximo Pandora 3.5 Pro Image with 250 shared credits monthly, 75 personal monthly, 15 daily, 4 outputs, 4 sources, 50 MB, and 2K. Max raises that to 1,000 shared credits monthly, 250 personal monthly, 50 daily, 8 outputs, 8 sources, 100 MB, and 4K.

What does RPB mean on the benchmark page?

RPB means Real Performance Benchmark. It is MyTabulon's evidence-adjusted public model score for real agentic business work, combining task completion, tool call accuracy, reasoning, safety, user sentiment, latency, and cost efficiency.

How do AI Docs work?

AI Docs starts from a chat, voice, or AI Docs page request. Maximo checks document credits, personal and daily caps, active jobs, business-wide File Manager file count, and business-wide storage. It gathers role-approved source files, creates a document job, renders PDF, Word, Sheet, Slides, HTML, TXT, or CSV, saves the output to Files, then shows a generated-document card in chat with preview, open, refresh, and targeted revision controls. Members only see their own AI Docs jobs and can only use source files they uploaded, added, or generated.

Keep moving

Go back to the workspace with context.

Use the dashboard for the work itself, and return here when a user needs a fast explanation, a workflow map, or the right page link.

Open Dashboard