When something feels stuck, start with the workflow area and the dependency most likely to be missing: plan, company access, role, provider setup, currency, storage, or record ownership.
When something feels stuck, start with the workflow area and the dependency most likely to be missing: plan, company access, role, provider setup, currency, storage, or record ownership.
A 401 means the session needs login again; a 403 usually means the role or company access is not allowed.
A 402 means a plan, paid tier, or plan cap is blocking the action.
If records do not appear, confirm the selected company, active subscription, search query, and ownership filters.
If checkout fails, confirm Paystack, Dodo Payments, email, and backend payment environment variables are configured.
If payroll is unavailable, confirm the business is in Nigeria, uses NGN, has employees with payroll profiles, and has enough payroll balance.
If Calendar, Calendly, Drive, Gmail, Notion, accounting sync, Mono, Slack, Zapier, DocuSign, WhatsApp, Telegram, MCP, Agent Skills, or notifications do not work, confirm the connection, plan access, role access, and backend credentials.
If upload fails, check file size, file type, plan storage, active subscription, and operation document caps.
If Maximo cannot use a file, model, AI Image job, or AI Doc job, check plan attachment limits, AI model access, image/document credits, source limits, token usage, storage, and file size.
If Benchmarks show warming, insufficient data, or missing traces, the public scorer is waiting for enough anonymized evidence before ranking that model confidently.
If shortcuts do not respond, confirm shortcuts are enabled, focus is not inside a text field, the page is desktop-sized, and the command exists for the user's role.
Open Business Settings, complete the company profile, set the currency, upload the logo, confirm billing, then add clients, inventory, or leads depending on what the business sells.
The app checks the active workspace's effective subscription, subscription state, and usage caps before opening or changing protected records. Owner-created workspaces can inherit the owner's account plan from another billing-home workspace, while joined team workspaces use that company's owner plan. A 402 response usually means the effective plan is free, inactive, or has reached a limit for that feature. File Manager checks file count, storage, and per-file upload size: Free 50 MB, Plus 250 MB, Pro 2 GB, and Max 10 GB. AI Images checks image credits, daily and personal caps, model access, source limits, File Manager count, and storage. Maximo Cloud Computer checks computer minutes, daily/monthly caps, max run length, and concurrency. Gemini Live starts on Pro, while Grok Voice remains available on paid plans. Support also follows the plan: Free uses guide, community, and email; Pro and Max include monthly Google Meet allowances.
Free gets the guide, community guidelines, and email support only. Plus gets standard email and ticket support. Pro gets priority support plus 1 included 30-minute Google Meet call per month. Max gets priority onboarding plus 4 included 30-minute Google Meet calls per month. Paid extra Google Meet calls and in-person support requests are currently available only for Nigerian businesses based on the Business Settings country. In-person support is never instant booking; it is reviewed, quoted, approved, and scheduled by the owner team.
Gemini Live is included on Pro and Max as a separate realtime pool from Grok Voice. Pro includes 300 shared Gemini Live minutes monthly with 10 minutes per 5 hours, 20 daily, and 60 weekly per user. Max includes 1,200 shared minutes monthly with 30 minutes per 5 hours, 60 daily, and 180 weekly per user. Gemini Live supports voice, camera/video, and attachment context from Maximo chat.
Type /side, /compact, /fork, /review, /computer, /codex, /syntax, /hermes, or /openclaw in the Maximo composer. /side opens a separate side chat, /compact manually compacts thread context, /fork creates a new thread, and /review asks Maximo to audit the chat and changes. /computer runs the built-in Maximo Computer, while /codex, /syntax, /hermes, and /openclaw use configured agent profiles. The same slash menu can also select active Agent Skills and enabled MCP servers as context chips for the next request; Maximo still loads and uses them through the normal permission-checked tools.
Which plans include Maximo Cloud Computer and external agents?
Free includes project folders but no computer minutes. Plus includes 15 minutes per run, 20 daily, 60 monthly, and 1 concurrent run. Pro includes 45 minutes per run, 120 daily, 600 monthly, and 2 concurrent runs. Max includes 60 minutes per run, 600 daily, 3,000 monthly, and 4 concurrent runs. External Hermes/OpenClaw-style agent profiles use a smaller pool: Plus 30 monthly, Pro 300, and Max 1,500.
Yes. While Maximo is running, the composer remains available. Send another message to add context, correct direction, or steer the active answer; Maximo keeps the original request in view and folds the extra context into the final response. Use Stop only when you want to end the run.
Side Chat opens with /side and creates a separate context-aware side thread without changing the main conversation. The side panel has its own icon and composer, supports collapse, expand, and drag on desktop, and can be moved while collapsed on mobile.
Which plans include AI image generation and editing?
Free does not include AI image generation or editing. Plus includes Maximo Pandora 3.5 Mini Image with 30 shared business credits monthly, 15 personal monthly credits, 3 daily credits, 2 outputs per request, 2 source images, 25 MB sources, and 1K max resolution. Pro adds Maximo Pandora 3.5 Pro Image with 250 shared credits monthly, 75 personal monthly, 15 daily, 4 outputs, 4 sources, 50 MB, and 2K. Max raises that to 1,000 shared credits monthly, 250 personal monthly, 50 daily, 8 outputs, 8 sources, 100 MB, and 4K.
RPB means Real Performance Benchmark. It is MyTabulon's evidence-adjusted public model score for real agentic business work, combining task completion, tool call accuracy, reasoning, safety, user sentiment, latency, and cost efficiency.
Global search can find feature pages plus clients, leads, inventory, invoices, quotes, deals, projects, tasks, files, expenses, team members, and AI chats within the active company when the signed-in user's role allows it. Member file results are limited to files and folders they uploaded, added, or generated, and sensitive owner/admin destinations stay hidden.
Use Ctrl K or Meta K for the command palette, ? or Ctrl / for the reference, Ctrl B or Meta B for the sidebar, g chords for navigation, n chords for quick create, and r r to refresh page data.
